Ivy Stationery values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part.

We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customer’s needs.

You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us your information is stored in ‘my account’

Once you have logged in you can access your account directly to amend any personal details, for example if you change your address.

If you wish to place an order on our website you will also be required to provide credit or debit card details.  We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history.

When you give us information, it may be used for:

  1. Administration of our site – the information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.
  2. Customer service – we ask for your contact details, such as your e-mail address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
  3. Direct marketing – we want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by e-mail, post or telephone. We do not provide your personal details to other companies or individuals for their marketing purposes.
  4. Cookies—the Ivy Stationery on-line ordering system uses cookies to record a unique reference on your computer. The use of cookies allows us to remember the goods that you placed in your shopping basket. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies.
  5. By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this policy at any time with or without notice.
  6. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites, which have a link to our site, is subject to that website’s own rules and policies.
  7. In the event that our website, or a substantial portion of its assets, is acquired, your information would be considered part of those assets and may be part of those assets that are transferred.